Terms and Conditions of The Cabaret of Curiosities Tickets
These Terms and Conditions do not and shall not affect your statutory rights as a consumer. For further information about your statutory rights contact Citizens Advice, Consumer Direct ()http://www.consumerdirect.gov.uk/) or the Department for Business Enterprise & Regulatory Reform.
All tickets are sold subject to availability and to these terms and conditions. These terms and conditions should be read carefully prior to purchase and any queries relating to them should be raised with us prior to purchase as purchase of tickets constitutes acceptance of these terms and conditions.
We confirm that we are authorised to sell tickets.
A valid ticket must be produced to get into the event. Removing any part of, altering or defacing the ticket may invalidate your ticket.
It is your responsibility to check your tickets as if you have made a mistake they cannot always be rectified after purchase. Please check your tickets on receipt carefully and contact us immediately if there is a mistake.
We will not be responsible for any ticket that is lost, stolen or destroyed. It is not always possible to issue duplicate tickets, for example but not limited to non-seated events where there is a possibility of both the original and duplicate tickets being used, compromising the licensed capacity of the venue.
Ownership or possession of a ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trade marks, logos and/or intellectual property appearing on the ticket.
Where reasonably necessary, the organiser of the event and/or the Venue reserves the right to make alterations to the published event programme.
Except where we offer an applicable ticket exchange or resale facility, tickets cannot be exchanged or refunded after purchase unless the performance is cancelled due to circumstances beyond our control, or where there is a material change to the programme of the event, You will be entitled to claim a refund from us in accordance with this clause.
A 'material' change is a change which, in our reasonable opinion, makes the event materially different to the event that purchasers of the ticket, taken generally, could reasonably expect.
Where such a refund is sought You must bring this to our attention as soon as possible upon becoming aware of such change. The refund for tickets equals the face value of the tickets purchased only. In order to claim your refund, please apply in writing to your point of purchase, enclosing your complete unused tickets, if received, promptly (e.g. within 3 months from the date of the event).
Refunds shall only be made to the person who purchased the tickets and, when possible, be made using the same method as was used to purchase the tickets except, at our discretion, where payment was made by cash.